Phase:Beginning, Building, Sustaining
Provides a detailed list of core competencies and performance expectations for the competent administration of volunteer programs.
How This Resource Can Help:
- Compare the organization’s Volunteer Coordinator/Administrator Job Description with the CCVA Body of Knowledge to identify needed knowledge, skills and abilities and make updates.
- Conduct a skills self-assessment, by reviewing the CCVA Body of Knowledge, and develop a training plan to address any gaps.
- Choose specific areas of interest in the CCVA Body of Knowledge and survey current volunteers on the program’s effectiveness in these areas to make quality improvements.